Welcome to WoodyWish. By accessing or using our website https://woodywish.com/ (“Website”), you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

If you do not agree to these Terms, please refrain from using the Website.

1. About Us

Website: https://woodywish.com/

Phone: +91 97269 22444

Email: woodywish1@gmail.com

WoodyWish is an online store specializing in handcrafted wooden gifts, personalized products, premium décor items, and related accessories.

2. Eligibility

By using this Website, you confirm that you are:

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  At least 18 years old, or using the Website under the supervision of a parent/guardian.
  
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  Legally capable of entering into a binding contract.
  

3. Product Information

We strive to display accurate product information, including descriptions, sizes, colors, and images.

However:

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  Product colors/appearance may vary slightly due to natural variations in wood textures.
  
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  All sizes and weights mentioned are approximate.
  
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  Custom/personalized products may have slight variations due to manual craftsmanship.
  

4. Pricing and Payments

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  All prices listed on the Website are in Indian Rupees (INR).
  
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  Prices may be subject to change without prior notice.
  
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  Payments must be made using the available payment options during checkout.
  
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  WoodyWish is not responsible for delays or issues caused by third-party payment providers.
  

5. Orders and Acceptance

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  Placing an order does not guarantee acceptance.
  
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  Orders may be cancelled due to stock issues, payment failure, invalid address, or suspected fraudulent activity.
  
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  Once an order is placed, you will receive a confirmation email/SMS.
  

6. Shipping & Delivery

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  Shipping times vary based on location and product type. Personalized items may require additional processing time.
  
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  Delivery delays due to courier companies, natural events, or unforeseen circumstances are beyond our control.
  
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  Customers must provide accurate delivery information. We are not liable for delays caused due to incorrect addresses.
  

7. Returns, Refunds & Replacement

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  Personalized/custom products are non-returnable unless damaged or incorrect.
  
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  For non-custom products, refer to our Return Policy page (if applicable).
  
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  All return or replacement requests must be sent within a specified time frame with proof (photos/videos).
  
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  Refunds are processed only after the returned item is reviewed and approved.
  

8. Cancellation Policy

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  Orders can only be cancelled before they are processed or customized.
  
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  Once customization begins, cancellation is not allowed.
  

9. Intellectual Property

All content on the Website—including text, images, logos, graphics, and product designs—is owned by or licensed to WoodyWish.

You may not:

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  Copy, reproduce, or distribute any content without written permission.
  
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  Use any WoodyWish designs or photos for commercial purposes.
  

10. User Conduct

You agree not to:

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  Use the Website for illegal or fraudulent activities.
  
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  Attempt to hack, disrupt, or modify the site.
  
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  Post false information or misuse customer service channels.
  

11. Limitation of Liability

WoodyWish is not responsible for:

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  Any indirect, incidental, or consequential damages.
  
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  Losses caused by third-party service providers (payment gateways, courier services, etc.).
  
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  Errors due to incorrect user-supplied information.
  

Your use of the Website is at your own risk.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our Website, you consent to the collection and processing of your information as described there.

13. Third-Party Links

The Website may contain links to third-party sites. We do not control or endorse these sites and are not responsible for their content or policies.

14. Modification of Terms

WoodyWish reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Website indicates acceptance of the revised Terms.

15. Governing Law

These Terms shall be governed by and construed under the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in [Your State/City].

16. Contact Information

For questions or concerns regarding these Terms, please contact us:

WoodyWish

Phone: +91 97269 22444

Email: woodywish1@gmail.com

Website: https://woodywish.com/